Services for Organizations

Using our research, best practices and expertise, we help you understand how to optimize your business processes using applications, information and technology. We provide advisory, education, and assessment services to rapidly identify and prioritize areas for improvement and perform vendor selection

Consulting & Strategy Sessions

Ventana On Demand

    Services for Investment Firms

    We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.

    Consulting & Strategy Sessions

    Ventana On Demand

      Services for Technology Vendors

      We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.

      Analyst Relations

      Demand Generation

      Product Marketing

      Market Coverage

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        Upcoming Events and Live Webinars

        Explore our upcoming webinars and see the events where we'll be speaking

        Xperience Summit: Total experience reimagined

        Event Dates: March 18 - 19, 2024
        Session Time: Monday, March 18, 2024 1:00 PM

        Featured Speaker:
        Keith Dawson
        Keith Dawson
        Director of Research, Customer Experience

        GenAI in BI

        Wednesday, March 20, 2024
        11:00 AM US Eastern/8:00 AM US Pacific

        Sponsored By: Zoho

        Featured Speaker:
        Matt Aslett Photo
        Matt Aslett
        Director of Research, Analytics and Data

        Connect 2024: Reimagine Revenue Management

        Event Dates: April 23 - 24, 2024
        Session Time: Tuesday, April 23, 2024 7:00 AM

        Sponsored By: Conga

        Featured Speaker:
        Steve_G_2017_Circle
        Stephen Hurrell
        Director of Research, Office of Revenue

        Future Workplace Summit

        Event Dates: May 13 - 14, 2024
        Session Time: Monday, May 13, 2024 1:00 PM

        Featured Speaker:
        Mark_2016_Circle_Zoomed
        Mark Smith
        Partner, Head of Software Research

        See some of our recent webinars & event recordings

        Myths and Realities in Telemetry Data Handling

        Thursday, February 22, 2024
        3:00 PM US Eastern/11:00 AM US Pacific

        Sponsored By: Mezmo

        Featured Speaker:
        Matt Aslett Photo
        Matt Aslett
        Director of Research, Analytics and Data

        2024 CX Trends: How AI is delivering on the digital-first promise

        Thursday, February 8, 2024
        12:00 PM US Eastern/8:00 AM US Pacific

        Sponsored By: NICE

        Featured Speaker:
        Mark_2016_Circle_Zoomed
        Mark Smith
        Partner, Head of Software Research

        Ventana Research Briefing with David Menninger & Sigma - Live

        Thursday, July 13, 2023
        2:00 PM US Eastern/10:00 AM US Pacific

        Sponsored By: Sigma

        Featured Speaker:
        Dave_2016_Circle_Zoomed
        David Menninger
        Executive Director, Technology Research

        Converging Transactional and Analytical Workloads: Best Practices from Ventana Research and MongoDB

        Tuesday, July 11, 2023
        3:00 PM US Eastern/11:00 AM US Pacific

        Sponsored By: MongoDB

        Featured Speaker:
        Matt Aslett Photo
        Matt Aslett
        Director of Research, Analytics and Data

        You Asked: How can purpose-built generative AI improve CX?

        Thursday, July 6, 2023
        12:00 PM US Eastern/8:00 AM US Pacific

        Sponsored By: NICE

        Featured Speaker:
        Mark_2016_Circle_Zoomed
        Mark Smith
        Partner, Head of Software Research

        The Impact of Digitizing Contracts in your Revenue Lifecycle Approach

        Tuesday, June 20, 2023
        3:30 PM US Eastern/11:30 AM US Pacific

        Sponsored By: Conga

        Featured Speaker:
        Steve_G_2017_Circle
        Stephen Hurrell
        Director of Research, Office of Revenue

        Unlock the Power of Self-Service BI for Faster, More Accurate Analysis

        Thursday, May 18, 2023
        2:00 PM US Eastern/10:00 AM US Pacific

        Sponsored By: insightsoftware

        Featured Speaker:
        Rob_2016_Circle_Zoomed
        Robert Kugel, CFA.
        Executive Director, Business Research

        Unlocking the Full Value of Telemetry Data

        Tuesday, April 25, 2023
        3:00 PM US Eastern/11:00 AM US Pacific

        Sponsored By: Mezmo

        Featured Speaker:
        Matt Aslett Photo
        Matt Aslett
        Director of Research, Analytics and Data

        Cash is King: The Dollars & Sense of AR Automation

        Thursday, April 20, 2023
        2:00 PM US Eastern/10:00 AM US Pacific

        Sponsored By: billtrust

        Featured Speaker:
        Rob_2016_Circle_Zoomed
        Robert Kugel, CFA.
        Executive Director, Business Research

        Talk PIM to Me: Is ChatGPT Right For You?

        Wednesday, April 12, 2023
        12:00 PM US Eastern/8:00 AM US Pacific

        Sponsored By: Akeneo

        Featured Speaker:
        Mark_2016_Circle_Zoomed
        Mark Smith
        Partner, Head of Software Research

        Insights! Data! Action! The Magic Behind Full-Organization CX Success

        Tuesday, April 4, 2023
        3:00 PM US Eastern/11:00 AM US Pacific

        Sponsored By: Verint

        Featured Speaker:
        Keith_Dawson_circle_2020
        Keith Dawson
        Director of Research, Customer Experience

        Automation Supports Contact Center Agents While Protecting the Bottom Line

        Thursday, March 30, 2023
        1:30 PM US Eastern/9:30 AM US Pacific

        Sponsored By: Intradiem

        Featured Speaker:
        Keith_Dawson_circle_2020
        Keith Dawson
        Director of Research, Customer Experience

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