blog Content

SAP HANA is Technology Platform of Choice for SAP

Jill Ventana — Tue, 21 May 2013 17:07:54 GMT

SAP HANA is Technology Platform of Choice for SAP 2013-05-21 At this year’s annual SAP user conference, SAPPHIRE, the technology giant showed advances in its cloud and in-memory computing efforts. It has completed the migration of its conventional application suite and portfolio of tools to operate on

SumTotal’s elixHR Platform Can Ease HR’s Pain

Jill Ventana — Mon, 20 May 2013 18:10:55 GMT

SumTotal’s elixHR Platform Can Ease HR’s Pain 2013-05-20 One of the most important ongoing challenges in human capital management is to do master data management (MDM) of core human resources information more effectively. This challenge is often most complex for large organizations that have operations spr

Interactive Intelligence Reveals Ambitious Plans for Customer Service

Jill Ventana — Mon, 20 May 2013 17:20:47 GMT

Interactive Intelligence Reveals Ambitious Plans for Customer Service 2013-05-20 At its recent user conference, Interactions 2013, Interactive Intelligence (Nasdqaq: ININ) showcased its extensive product portfolio and its ambitious plans to improve the products both technically and functionally. I have

Microsoft: Big Data Analytics and Mobile Challenges

Jill Ventana — Sun, 12 May 2013 05:07:46 GMT

Microsoft: Big Data Analytics and Mobile Challenges 2013-05-11 Microsoft has been steadily pouring money into big data and business intelligence. The company of course owns the most widely used analytical tool in the world, Microsoft Excel, which our benchmark research into Spreadsheets in the Enterprise

IBM Making Customer Analytics Smarter

Jill Ventana — Fri, 10 May 2013 18:34:35 GMT

IBM Making Customer Analytics Smarter 2013-05-10 When it comes to today’s customers , companies have to be smart if they are going to anticipate and meet new customer expectations. These days IBM talks about doing most things in “smart” ways. Recently I was briefed on IBM’s Smart Customer Analytics ,

Social Collaboration Is in Finance’s Future

Jill Ventana — Fri, 10 May 2013 18:01:21 GMT

Social Collaboration Is in Finance’s Future 2013-05-10 Finance departments don’t immediately come to mind in conversations about social collaboration technology. Most of the software used for social collaboration that I’ve seen demonstrated focuses on the sales process or for broader employee engagement

Teradata Brings In-Memory Computing and Data Discovery to Big Data

Jill Ventana — Wed, 08 May 2013 06:40:55 GMT

Teradata Brings In-Memory Computing and Data Discovery to Big Data 2013-05-09 Teradata recently gave me a technology update and a peek into the future of its portfolio for big data, information management and business analytics at its annual technology influencer summit. The company continues to innovate a

Software Aims To Prevent Foreign Corrupt Practices

Jill Ventana — Wed, 08 May 2013 05:51:28 GMT

Software Aims To Prevent Foreign Corrupt Practices 2013-05-09 In some parts of the world, bribing government officials is still considered a normal cost of doing business. Elsewhere there has been a growing trend over the past 40 years to make it illegal for a corporation to pay bribes. In the United State

Nomis Advances Price Optimization in Financial Services

Jill Ventana — Tue, 07 May 2013 17:19:13 GMT

Nomis Advances Price Optimization in Financial Services 2013-05-07 At this year’s Global Pricing Forum, host Nomis Solutions announced the availability of its Discretion Manager software, which supports dynamic price negotiations. The annual event brings together thought leaders and practitioners i

Four Types of Discovery Technology For Using Big Data Intelligently

Jill Ventana — Tue, 07 May 2013 16:45:49 GMT

Four Types of Discovery Technology For Using Big Data Intelligently 2013-05-07 Information technology for business is changing rapidly as organizations demand innovation to help them discover insights and facts. Our research into business technology innovation found analytics to be the top priority in

Ceridian Launches HCM Portfolio for Managing Workforces Effectively

Jill Ventana — Mon, 06 May 2013 17:56:20 GMT

Ceridian Launches HCM Portfolio for Managing Workforces Effectively 2013-05-06 I attended the 2013 Ceridian’s analyst day in Chicago to hear about and evaluate the progress the company has made over the last year and see the latest updates to its products since our firm last commented on them. Last Sept

Teradata Addresses the Foundation of Big Data Analytics

Jill Ventana — Sun, 05 May 2013 08:03:26 GMT

Teradata Addresses the Foundation of Big Data Analytics 2013-05-05 Our benchmark research found in business technology innovation that analytics is the most important new technology for improving their organization’s performance; they ranked big data only fifth out of six choices. This and other findin

Oracle Aims To Simplify IT and Innovate Your Business

Jill Ventana — Thu, 02 May 2013 17:20:29 GMT

Oracle Aims To Simplify IT and Innovate Your Business 2013-05-02 I was recently at Oracle Analyst World which is the vendor’s annual gathering of technology industry analysts. Its executives and others in the products organization deliver the latest news on where the titan is focusing efforts to expand its

NICE Systems Leading Change at Interactions 2013

Jill Ventana — Wed, 01 May 2013 18:34:37 GMT

NICE Systems Leading Change at Interactions 2013 2013-05-01 I recently attended NICE Systems’ annual user conference, this year called Interactions 2013 . In discussions of its different products and latest releases and testimonials from selected clients, I was surprised by how the messages were packaged.

Oracle Brings Enhancements to Business Intelligence

Jill Ventana — Wed, 01 May 2013 16:12:08 GMT

Oracle Brings Enhancements to Business Intelligence 2013-05-01 Responding to the trend that businesses now ask less sophisticated users to perform analysis and rely on software to help them, Oracle recently announced a new release of its flagship Oracle BI Foundational Suite (OBIFS 11.1.1.7) as well

Infor Demonstrates Steady Stream of Advances to Customers

Jill Ventana — Fri, 26 Apr 2013 18:02:48 GMT

Infor Demonstrates Steady Stream of Advances to Customers 2013-04-26 At this year’s Inforum user group conference, Infor representatives showed the progress the organization has made since last year in transforming itself from a ragbag of mostly small, often obsolete software companies to a competitive

Attensity Uses Social Media Technology for Smarter Customer Engagement

Jill Ventana — Tue, 23 Apr 2013 17:56:01 GMT

Attensity Uses Social Media Technology for Smarter Customer Engagement 2013-04-23 When I last wrote about Attensity I classified it as a “pure play” text analytics vendor, but the latest release of its product has lead me to revise my opinion. Its product Respond uses natural language-based analysis to

International Integrated Reporting Framework Takes Shape

Jill Ventana — Tue, 23 Apr 2013 17:45:42 GMT

International Integrated Reporting Framework Takes Shape 2013-04-23 The International Integrated Reporting Council (IIRC) recently published a draft framework outlining how it believes businesses ought to communicate with their stakeholders. In this context the purpose of an “integrated report” is to p

Kana Paints a New Picture of Unifying Customer Service

Jill Ventana — Fri, 19 Apr 2013 16:29:33 GMT

Kana Paints a New Picture of Unifying Customer Service 2013-04-18 Back in July I wrote about Kana’s acquisition of Ciboodle and its previous acquisition of Overtone and what seemed to be its ambitious plans to release an integrated version of the products. I went so far as to say Kana would have “somet

Investigate User-Friendly Spreadsheet Alternatives

Jill Ventana — Thu, 18 Apr 2013 17:11:17 GMT

Investigate User-Friendly Spreadsheet Alternatives 2013-04-18 I’ve been using spreadsheets for more than 30 years. I consider this technology tool among the five most important advances in business management of the 20th century. Spreadsheets have revolutionized many aspects of running an organization. Yet