The Ventana Research Value Index: Workforce Management in 2014 is the distillation of more than two decades of experience and knowledge of the market and the analysis of technology supplier product research efforts by Ventana Research. Built on a foundation of 14 years of business and technology research, this unbiased fact-based index is the first such industry undertaking to assess the value of software designed specifically for enabling Workforce Management.
The Index evaluates the software in the context of seven key categories. Five are product-related: adaptability, manageability, reliability, usability and functionality. In addition, we considered two customer assurance categories: total cost of ownership and return on investment, and validation. To assess functionality we applied the Ventana Research Workforce Management evaluation framework which examines the operational and performance activities and processes in organizations.
The technology vendors assessed in the 2014 Value Index for Workforce Performance Management are: ADP, Ceridian, Empower, Infor, Kronos, Oracle, SAP, SumTotal Systems, WorkForce Software, and Workplace.
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Ventana Research Unveils The 2014 Value Index for Workforce Management
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