Ventana Research has
completed research to benchmark organizations' use of Insurance analytics. The research assessed organizational maturity by examining
the adequacy of people, process, information and technology competencies
required to make the most effective and efficient use of analytics. The
findings offer significant new insights into how analytics and the
measures and metrics they provide are used to shape strategies for
improvement.
Ventana Research undertook
this benchmark research to acquire real-world information about levels
of maturity in the Insurance industry, trends and best practices in how
these organizations use business analytics. It explores how they do this
now, current processes and tools, plans they have to change or improve
them, and benefits they hope to gain by doing so. Our Maturity Index
analysis concludes that only 12 percent of all Insurance organizations
attain the highest innovative level of maturity in their use of
analytics. Maturation requires a balanced focus on people, process,
information and technology; the research found issues in each category
and also concerns about progress in addressing them. Thus, the
Insurance industry is maturing only slowly in their use of analytics
despite the fact that they view them as valuable and important.
For more information on how
to benchmark your organization's maturity and competency in people,
process, information and technology using our research or how to use the
Value Index, please contact
sales@ventanaresearch.com