Ventana Research 2011 Leadership Awards Recognize Success in Business and Technology
Largest ever industry analyst business technology awards finds individuals, organizations and technology vendors that demonstrate innovation and leadership to achieve spectacular outcomes

San Ramon, Calif. – December 2, 2011 – Ventana Research has announced the results of the 6th annual 2011 Leadership Awards. The Leadership Awards recognize the technology vendors and their customers that have most effectively achieved success through using people, processes, information and technology and applying best practices within specific business and technology categories.

The Leadership Awards distinguishes pioneers and leaders – organizations and individuals that exemplify the understanding that the successful management of their performance requires a clear vision, understanding, determination, and a team effort. The awards are designed to highlight exemplary individuals and organizations that have demonstrated business leadership.

“I am excited to announce the winners of the 2011 Leadership Awards which was the largest industry technology awards to date with over 26 awards honoring individuals and organizations of all industries and sizes from across the world that have distinguished themselves in their approach to using software and technology,” said Mark Smith, CEO and Chief Research Officer, Ventana Research. “I would also like to congratulate the technology vendors for their efforts in helping organizations find the most value from their investments.”

The Leadership Awards have become a tradition delivered annually by the research team at Ventana Research, which through its benchmark research, on-demand advisory and education continues to pioneer how organizations can become efficient and effective in their business. As part of the scoring process and methodology, Ventana Research examined the submissions to evaluate the nominated organization’s use of people, processes, information and technology, the best practices it developed, the degree of team involvement and the project’s business impact and value.

In additional to the top award for Overall Business and IT Leadership, the Leadership Awards are awarded in categories spanning from Business Analytics to Operational Intelligence.

The winners and their associated technology vendor are:

Overall Business Leadership
• Leader: Life Technologies
• Vendor: Roambi

Business Technology Awards 

Business Analytics
• Leader: Cincinnati Zoo & Botanical Garden
• Vendor: IBM
Business Collaboration
• Leader: HarborOne Credit Union
• Vendor: Aspect
Business Mobility
• Leader: Life Technologies
• Vendor: Roambi
Cloud Computing
• Leader: The Advisory Board Company
• Vendor: SnapLogic
Social Media  
• Leader: WorkSafeBC
• Vendor: Talent Technology


Business Leadership Awards 

Chief Financial Officer
• Leader: Informatica
• Vendor:  Ipreo
Financial Performance Management
• Leader: Chickasaw Nation Division of Commerce
• Vendor: IBM
Governance, Risk & Compliance (GRC)
• Leader: Lender Processing Services  
• Vendor: Information Builders
Human Capital Management
• Leader: Catholic Health Partners
• Vendor: Kronos Incorporated


Operational Leadership Awards 

Chief Operational Officer
• Leader: Kaiser Permanente
• Vendor: ActiveStrategy
Contact Center & Call Center
• Leader: Alliance Data Services
• Vendor: NICE Systems
Customer Excellence
• Leader: ConocoPhillips Inc
• Vendor: MarketForce
Marketing Excellence
• Leader: ArcSight, an HP Company
• Vendor: Eloqua
Sales Excellence
• Leader: Stanley Black & Decker
• Vendor: Cloud9 Analytics
Supply & Service Chain Excellence
• Leader: Kramp Groep
• Vendor: Heiler Software AG


CIO and IT Leadership Award  

Chief Information Officer and IT Leader
• Leader: McCain Foods Limited
• Vendor: Teradata Corporation


Overall Information Technology Award
• Leader: Westpac Life New Zealand Limited
• Vendor: Informatica

• Leader: Chicago Metropolitan Agency for Planning (CMAP)
• Vendor: Information Builders
Big Data
• Leader: Westpac Life New Zealand Limited
• Vendor: Informatica
Business Intelligence (BI)
• Leader: Michigan Department of Technology, Management & Budget (State of Michigan)
• Vendor: Teradata Corporation
Information Applications
• Leader: Public Service Credit Union
• Vendor: Datawatch
Information Management
• Leader: Utah Department of Health
• Vendor: Informatica
IT Performance Management
• Leader: Informatica
• Vendor: Delphix
Location Intelligence (LI)
• Leader: Macquarie University
• Vendor: Yellowfin
Operational Intelligence (OI)
• Leader: MID Business
• Vendor: Vitria Technology, Inc.


About Ventana Research

Ventana Research is the most authoritative and respected benchmark business technology research and advisory services firm. We provide insight and expert guidance on mainstream and disruptive technologies through a unique set of research-based offerings including benchmark research and technology evaluation assessments, education workshops and our research and advisory services, Ventana On-Demand. Our unparalleled understanding of the role of technology in optimizing business processes and performance and our best practices guidance are rooted in our rigorous research-based benchmarking of people, processes, information and technology across business and IT functions in every industry. This benchmark research plus our market coverage and in-depth knowledge of hundreds of technology providers means we can deliver education and expertise to our clients to increase the value they derive from technology investments while reducing time, cost and risk.

Ventana Research provides the most comprehensive analyst and research coverage in the industry; business and IT professionals worldwide are members of our community and benefit from Ventana Research’s insights, as do highly regarded media and association partners around the globe. Our views and analyses are distributed daily through blogs and social media channels including TwitterFacebook,LinkedIn and Business Week’s Business Exchange.

To learn how Ventana Research advances the maturity of organizations’ use of information and technology through benchmark research, education and advisory services, visit

Media: Copies of benchmark research report and interviews are available upon request.

Media Contact:

Bailey Donoghue

(925) 242-2412 


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